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Help & FAQ

We trust this will help you to make your shopping experience on our web site easy and pleasant. If you need any other information kindly contact us by Telephone or e mail.


Help

How to Order

Option 1: 

  • Click on the Menu Bar- Ladies, Men, Plus Size Women  (your choice)  or CategoriesList - on the left. Then make your selection.
  • It will take you to view items in your selection.
  • Click on the item you want to see colours and sizes and more details
  • To see finer details move the cursor over the picture and you will see it more closely
  • For alternative view click on the picture and it will open a window with a larger picture.

Option 2.

  • When you hover over the item you will you can click and select items to ‘compare’, to make your selection.
  • If the item is featured on the home page click on the item and it will take you to more details.
  • Then you can move around as detailed above.

When you are ready to purchase:

Select the size and colour.

Click Add to shopping Cart.

To select other items click on continue

Select the other item and add to Shopping Cart.

To view your selection click on update Cart.

To remove any item from your selection click on remove and it will revise your selection.

When you are happy with your selection click on Check out.

You can check out as a guest Or

You now enter your username which will be your e mil address. Enter your password and follow the instruction to make payment.

We take care to ensure your details are secure on line. We do not store your Credit card details on our computer at any time.

You will pass through a secure server environment that means your payment information is always safe and private.

Forgot Password

If you have forgotten your password click on Forgot Password and we will e mail your password to our registered e mail address. We advise you to change your password when you receive your new password.

FAQs.

1. Can anyone register?

    Yes, anyone over the age of 16 can register.

2. Do I have to make a purchase to register?

    No you do not have to make a purchase to register. You can register and request for our newsletter or any information about our products.

3. When can I expect refund for the goods returned by me?

    We will refund to you within 2-3 working days after receipt of goods in our warehouse. If you wish to exchange, we will exchange subject to availability within 2-3 days (subject to availability).

4. Do I have to register to place buy.

    No. You can place an order and make a purchase as a guest and enter shipping details to enable deilivery to your address.

However, if you register you can make the purchase process easy and do not need to enter your detail when you make next purchase or wish to follow up or track your order.

5. Can I de register I if wish.

    Yes. Simply email us and we will remove your name from our mailing list. However if you have made any purchase from us we will have your details for accounting purpose only.

6. Is it safe to make payment over the internet from your web site?

    Yes. Your payment is processed and collected by secure Pay Pal site. We do not store any of your credit / debit card details with us. This means that the information you type in will be on secure Pay Pal server.

7. Can I pay by cheque or Postal Order?

    At present we do not accept Cheques for on line purchase. However, you can post us your cheque or postal order and we will send you your selection after the cheque has cleared by our bank. If we are out of stock we will return your cheque.

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